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Grievance Redressal

Last updated: 09 July 2026

Designated Grievance Officer

In compliance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules 2020, and the Digital Personal Data Protection Act 2023, the following officer is appointed to handle all complaints from users of Refer-Me IN.

Officer
Navin Mishra
Proprietor & Grievance Officer, Refer-Me IN
Acknowledgement
Within 48 hours
of receiving your complaint
Resolution
Within 15 days
as mandated by IT Rules 2021

What you can raise

  • Escrow refunds not credited within the 48-hour SLA window.
  • Employee behaviour: no response, misconduct, or misuse of your profile data.
  • Data access, correction, or deletion requests under the DPDP Act 2023.
  • Any misuse of the Refer-Me IN platform to spam, harass, or defraud.

What to include

  • Your registered email and (if known) your referral request ID.
  • A short description of the issue with timestamps.
  • Any screenshots or transaction reference numbers.

If you are not satisfied with the resolution, you may escalate to the Indian Cyber Crime portal at cybercrime.gov.in or the Consumer Helpline at 1915.